Privacy Policy

Helemaal Mona processes personal data because you use our services.

Below is an overview of the personal data that is processed:

  • First and last name
  • Address details
  • Telephone number
  • Email address
  • Gender
  • Details about services you have used or will use with us
  • Details about your activities on our website
  • IP address
  • Internet browser and device type

Helemaal Mona does not collect special and/or sensitive personal data.

Why we need data

Helemaal Mona processes personal data for the following purposes:

  • Processing payments
  • Guaranteeing payment for the services we provide to you
  • By making a booking with Helemaal Mona, we consider you a client and will use your email address to inform you about your visit(s) and relevant online newsletters. You can unsubscribe at any time.
  • To contact you if something changes in the services you will receive
  • For emergency services, should an accident occur at our company
  • To give you the opportunity to create an account in the online appointment system, making it easier to use our services
  • Helemaal Mona also processes personal data when legally required, such as data needed for tax returns
  • Providing an invoice

How long we keep data

Helemaal Mona will not keep your personal data longer than strictly necessary. The minimum retention period is 7 years due to tax authority obligations, once a service/product is purchased.

Sharing with others

Helemaal Mona shares your personal data with external parties if there is a legal obligation and with companies with which we have a data processing agreement.

Tracking website visits

Helemaal Mona uses functional, analytical and marketing cookies. A cookie is a small text file that is stored on your computer, tablet or smartphone during your first visit to this website. The cookies we use are necessary for the technical functioning of the website and your ease of use. They ensure that the website works properly and remember, for example, your preference settings. We can also use them to optimize our website. You can disable cookies by setting your internet browser so that it no longer stores cookies. You can also delete all previously stored information through your browser settings.

Accessing, modifying or deleting data

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